Hair extensions for sale

Jul 17, 2015 | Get Help

Hair Extensions for Sale

Hair Extensions for Sale! This message you will find in many forms on social media, mostly a picture on Instagram or Twitter with the length and texture and that’s it. Nothing more.. How many of these extensions will be sold like this? For sure you will get responses about the picture, or what’s the price, but not many sales.

Why not?

Hair Extensions are not like the fish on the market, it’s not who shouts the loudest Hair Extensions For Sale who will get the deal. Hair Extensions are an experience, women and more and more men buy the hair to feel and look good. To feel confident. Even Beyoncé feels more secure and happy with a full head, I can tell.

So if you have hair extensions for sale, use this need for a great experience to offer your hair. Zoom in on the beauty they will give to your customer, show them examples of other women with the hair installed, make them feel the hair.

What is the best way?

Forget about the texture, the lengths the origin of the hair, but think of the needs your customer has. This is one of the reasons hair extensions bar like RPZL in New York are so successful. Look at the pictures? Wouldn’t everybody wanted to get a hair treatment in this store, or just drink a cappuccino to enjoy the view and the rush? You would nearly forget their business is to have hair extensions for sale. Because they offer so much more, they offer an experience.

How to start selling an experience?

The most important first step is to observe your target audience, what do they like, what do they want and where do they feel relaxed? Know your clients and you know what to sell. So get out today and follow your target audience.

Call me!

If you want to know more on how to sell an experience and sell more at higher prices, use the blue button at your right that says Can I Help? Do not wait to give your sales a boost and call me! Let’s start selling!

What to do with returned hair

Jul 12, 2015 | Get Help

Returned hair

“We do not accept any returns of hair extensions and we will not refund any money”. This is clear language, but does it show you put the client first? If your client is not happy and you do not want to endanger the relation, you could consider not being too harsh.

Of course if the client made an error or tries to play a game with you, you should very well consider if it is worth to take back the hair.

But otherwise , if there are circumstances you want to give the client the benefit of the doubt and you will accept to return the hair.

Return policy

It is important to write down and to publish your return policy. Under what conditions do you accept returned hair? Because you believe in your products and you put your clients first, you do not hide your return policy somewhere in a dark place of your website or hair shop. Make sure the policy can be found and read by every client. Use it as a marketing tool, people like to but from places where they can return what they bought, and big chance they will not return the hair.

What if you accept the returned hair?

But in case a client is not happy with the received hair extensions, follow your policy to accept the returned hair extensions or wigs.

In these cases be sure the necessary hygiene is respected. The best thing is to only allow hair extensions that have not been taken out of the original package (you remember with your name and logo). But if this is not possible, if the client opened the package, check the hair extensions very well en keep them apart from your stock. You do not want to be known to be the first to sell second hand hair extensions, unless this is your way to differentiate yourself.

Reduce the loss and turn the unhappy client into a loyal client

Try to reduce your loss of the hair as little as possible. Instead of a refund, offer the client a replacement, a significant discount on a new order or a Gift Card… Be generous if the occasion calls for it. Remember, a happy client will tell one or two people how happy they are with you, an unhappy person might use the next three birthday parties to tell everybody how bad your shop is.

So in most cases problems with returned hair will put a lot of pressure on the relation between you and the client. But if you can convince the client to stay as a customer, you will win a very loyal and happy client.